Shipping Information

ALL ORDERS SHIP FROM TAMPA, FL, USA.

Orders generally shipped within 24-48 hours. We ship worldwide! When you place your order, please allow time for processing in addition to the time it takes for the box to get to you once it has shipped. Once your order is shipped you will receive an email with any tracking information available -- you can check order status by logging into your account.
Here is steps to find shiping rate

USPS Priority Mail

(USA) is now both guaranteed (up to $50) and trackable (package receives up to 8 scans during the shipping process). Priority mail can take up to 3-5 business days once shipped. Priority Mail is only offered for domestic orders under $200.

FedEx Express Saver 3 business days

Delivery by 4:30 p.m. in 3 business days to most areas, by 8 p.m. to residences. Available throughout all states except Alaska and Hawaii. Saturday pickup available in many areas for an additional charge.

International Orders

International orders are shipped using USPS which is the US Postal Service. For postal orders, the packages are handed off to your countries postal service for 'door-to-door' delivery. There are two options for postal shipment, Priority Mail Express International and Priority Mail International Small Flat Rate Box.
Please make sure your shipping information is properly entered and a telephone number is required for all international orders.

Priority Mail Express International service

The service comes with tracking and is insured. It is more expensive but has expedited brokerage which means your package will zip through customs and has the added protection of $100 free insurance coverage. Additional insurance, if necessary, is automatically calculated and added to your order. We've rarely had an express package lost (although sometimes it will be returned if the destination address is wrong), and it is recommended for international packages. Delivery in 3 to 5 business days

Priority Mail International Small Flat Rate Box

Delivery in 6 to 10 business days. Reliable and affordable international delivery to more than 180 countries. The service comes with tracking.

This shipping method has the following restrictions:
1. We are not responsible for ontime package delivery.
2. No insurance is provided in case package get lost.
3. Use this service at your own risk.

You are responsible for any VAT, tariff, duty, taxes, handling fees, brokerage charges, customs clearance charges, etc. required by your country for importing consumer goods! There is no way for Adafruit (the shipper) to predict your country's customs/fee habits, so be prepared to pay full VAT on the fully declared value of your order as well as any customs fees your countries postal system may charge you! There are some services that can estimate the duty/taxes, while they're not 100% accurate they can be helpful (Duty/Tax Calculator )
Keep a printout of your email receipt as you may have to send a copy to your customs office. If you do not pay the required brokerage fees, VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc - we cannot issue any refunds.
Our shipping system is completely automated, and we cannot falsify customs forms. The customs forms will accurately describe the contents and cost of your order. We cannot mark orders as "gift", "sample", "educational" or lower the values. Adafruit's orders are shipped.